What is Check On Me?
Check On Me is a daily safety and wellbeing app designed to help people confirm they’re safe with a simple daily check-in. It’s especially helpful for individuals who live alone, elderly users, travelers, or anyone who wants extra peace of mind.
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How does the daily check-in work?
You select a preferred check-in time. At that time, you open the app and tap the Check In button to confirm you’re okay. The check-in only takes a moment.
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What happens if I forget to check in?
If you miss your check-in:
• You’ll receive reminder notifications every 15 minutes.
• The app administrator is notified.
• Your emergency contact may be notified, depending on your settings.
• You may receive a manual reminder phone call from customer service if you enabled that option.
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Is Check On Me an emergency service?
No. Check On Me is not an emergency or medical service. If you are in immediate danger or need urgent help, call 911 or your local emergency number.
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Who should use Check On Me?
Check On Me is ideal for:
• People who live alone
• Elderly individuals
• Night-shift workers
• Students
• Travelers
• Anyone who wants someone to know they’re okay
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How much does Check On Me cost?
Check On Me costs $9.99 per month and includes a 7-day free trial for new users. The subscription renews automatically unless canceled.
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How do I cancel my subscription?
You can cancel anytime through your device settings.
On iPhone:
1. Go to Settings
2. Tap your name
3. Tap Subscriptions
4. Select Check On Me
5. Tap Cancel Subscription
On Android:
1. Open the Google Play Store
2. Tap your profile
3. Tap Payments & Subscriptions
4. Select Check On Me
5. Tap Cancel Subscription
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Will my emergency contact be notified every time?
You control this setting. You can choose:
• To notify your emergency contact only if you miss a check-in
• To notify them every time you check in
• To request a customer service phone call instead
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Are customer service phone calls automated?
No. All reminder phone calls are manual, made by customer service staff when the feature is enabled.
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What information do I need to sign up?
To create an account, you’ll need:
• Your name
• Phone number
• Email address
• Home address
• Emergency contact information
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Is my information secure?
Yes. We take privacy seriously and use industry-standard security measures. We never sell your personal data.
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Can I update my emergency contact or check-in time?
Yes. You can change your emergency contact and check-in time at any time within the app settings.
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Does Check On Me work internationally?
Yes. Check On Me is available worldwide, but notification delivery may vary depending on your location and carrier.
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What should I do if I’m not receiving notifications?
Try the following:
• Make sure notifications are enabled for the app
• Check your internet connection
• Restart your device
If problems continue, contact us at checkonme@luzzygroup.net.
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How do I contact support?
You can reach our support team anytime at:
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Can I delete my account?
Yes. You can request account deletion by contacting support. Once deleted, your data will be removed according to our privacy policy.
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