Privacy Policy

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Owned and operated by LuzzyGroup

This Privacy Policy explains how Check On Me (“we,” “us,” or “our”) collects, uses, and protects your information when you use our mobile application and related services (“the App”). By using Check On Me, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

a. Personal Information You Provide

When you create an account or use the App, we collect:

• Full name

• Phone number

• Email address

• Home address

• Emergency contact name and phone number

• Selected check-in preferences (reminders, notifications, phone-call preference)

b. Usage Information

We may collect:

• Check-in timestamps

• Missed check-ins

• Notification interactions

• App activity and log data

c. Device Information

We may collect information such as:

• Device type

• Operating system

• IP address

• Push notification token

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2. How We Use Your Information

We use your information to:

• Provide daily safety check-in services

• Send check-in reminders and push notifications

• Notify emergency contacts or customer service when you miss a check-in (based on your selected preferences)

• Maintain your subscription account

• Improve the App and ensure reliability

• Provide customer support

• Maintain internal safety and audit records

We never sell or rent your personal information.

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3. Emergency Notification Features

Depending on your settings, the App may:

1. Notify your emergency contact if you miss your check-in.

2. Notify your emergency contact when you successfully check in.

3. Assign your account for a manual customer service phone call if you miss your check-in.

These features only operate based on the preferences you select.

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4. Payments & Subscriptions

• The App uses a $9.99 monthly subscription, processed securely through third-party providers such as Stripe or the App Store’s in-app payment systems.

• A 7-day free trial is included.

• Payment data is processed by the platform provider, not by LuzzyGroup.

We do not store credit card information.

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5. How We Protect Your Information

We use reasonable technical and administrative measures, including:

• Encrypted data transmission

• Secure servers

• Access controls

• Activity logs

• Regular security reviews

No system is 100% secure, but we take all appropriate measures to protect your data.

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6. Sharing of Information

We may share your information only in these cases:

        • With Your Emergency Contact

        • Based on your notification settings.

        • With Service Providers

                Such as hosting, analytics, customer support, or payment processors.

        • For Legal Reasons

 If required by law, or to protect our rights, safety, or users.

We do not sell, trade, or rent your personal data to third parties.

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7. SMS Terms & Consent

Users who register for Check On Me and provide their mobile number may receive transactional SMS messages related to their account activity and scheduled check-ins.

By providing your phone number and checking the consent box during registration, you agree to receive SMS messages from Check On Me.

Message frequency varies based on user settings.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance.

We do not send marketing or promotional messages.

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8. Data Retention

We retain your information for as long as:

• You maintain an active account, or

• As required for legal or operational purposes.

You may request deletion of your account at any time.

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9. Children’s Privacy

Check On Me is not intended for individuals under the age of 4.

We do not knowingly collect personal data from children.

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10. Your Rights

Depending on your location, you may have rights such as:

• Access your data

• Update your data

• Delete your data

• Request a copy of your data

• Restrict certain processing

You can exercise these rights by contacting us.

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11. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

LuzzyGroup

Email: checkonme@luzzygroup.net